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Terms & conditions

What happens if you cancel your holiday?

Cancellation policy for stays 

* up to o8 weeks prior to arrival: 50 €
* from 8 to 4 weeks prior to arrival: 20% of the booked arrangement
* from 4 weeks to 10 days prior to arrival: 50% of the booked arrangement
* from 10 days to the arrival date: 70% of the booked arrangement
* no-show or early departure will be charged 100%

This cancellation fee is independent of the fact if we are able to re-sell the cancelled room in full or in part.
On the day of arrival the rooms are ready from 3 p.m. We request that the rooms be vacated by 11 a.m. on the day of departure. Unfortunately we are unable to confirm a certain room number or floor level. The current price list is the only valid price list. It invalidates all previous price lists. Should the prices in the booking confirmation differ from the price list, in case of doubt, always the current price list and the current Terms & Conditions of Business apply.

Payment methods: EC bank card, Visa, MasterCard and pre-payment by bank transfer. For cash payments we grant 1% reduction on the amount that is paid in cash. The bill has to be cleared upon departure.

 
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